Privacy policy

At MyLostCards, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit mylostcards.com, we may collect the following information:

a. Personal Information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through third-party providers)

b. Automatically Collected Data:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data for analytics and functionality

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order status and updates

  • Improve our website and services

  • Send marketing emails (only with your consent)

  • Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, such as:

  • Payment gateways (e.g., Shopify Payments, PayPal)

  • Shipping and logistics partners

  • Marketing and analytics tools (e.g., Google Analytics, email services)

All third parties are required to protect your information and use it only for the services they provide to us.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is generally retained for record-keeping and tax compliance.

5. Your Rights

You have the right to:

  • Access or correct your personal data

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

To make a request, please contact us at jonberger71@yahoo.com.

6. Cookies

We use cookies to improve your shopping experience. Cookies help us remember your preferences, analyze traffic, and provide personalized content. You can adjust your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Security

We take reasonable measures to protect your information, but no method of transmission over the Internet or electronic storage is 100% secure. We use industry-standard safeguards to ensure your data remains protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

MyLostCards
📧 jonberger71@yahoo.com