Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you're not completely happy with your order, you may request a return within 15 days of receiving your item, subject to the terms below.

Returns

Returns must be requested within 15 days of the delivery date.

To be eligible for a return:

  • The item must be in its original condition — unused, unopened, and in its original packaging.

  • You must provide a receipt or proof of purchase.

To start a return, contact us at jonberger71@yahoo.com. Returns sent without prior approval will not be accepted.

If your return is approved, we will provide:

  • A return shipping label

  • Instructions on how and where to send the package

Non-Returnable Items

Please note, we do not accept returns on:

  • Opened or used trading cards, packs, boxes, or cases

  • Custom or personalized items

  • Gift cards

  • Final sale or clearance items

If you're unsure about the return eligibility of a specific product, feel free to contact us prior to purchase.

Damaged or Incorrect Items

Inspect your order upon delivery. If the item is defective, damaged, or if you receive the wrong product, please contact us immediately so we can evaluate and resolve the issue promptly.

Exchanges

We do not offer direct exchanges. If you would like to exchange an item, please follow the return process and place a new order separately once your return is accepted.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • A refund will be issued to your original payment method within 10 business days

  • Please allow additional time for your bank or credit card provider to process the transaction

If it has been more than 15 business days since your return was approved and you have not received your refund, contact us at jonberger71@yahoo.com.