Shipping policy

At MyLostCards, we’re committed to delivering your order safely and on time. Please review the following shipping information before placing your order.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You’ll receive a confirmation email with tracking details once your order has shipped.

2. Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on the destination and order size.

  • Estimated delivery times:

    • Standard Shipping (U.S.): 3–7 business days

    • Expedited Shipping (U.S.): 2–3 business days

  • Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high demand.

3. Shipping Locations

  • We currently ship within the United States only.

  • We do not offer international shipping at this time.

4. Tracking Your Order

Once your order is shipped, you’ll receive an email with a tracking number. You can track your shipment directly through the carrier's website.

5. Lost or Delayed Packages

If your package is delayed or missing:

  • Please allow a few extra days for delivery during peak periods or weather disruptions.

  • If your package appears lost or hasn’t moved for several days, contact us at jonberger71@yahoo.com and we’ll work with the carrier to resolve the issue.

6. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

7. Damaged Items in Transit

If your order arrives damaged, contact us within 48 hours of delivery with photos of the packaging and items. We’ll evaluate and make it right.

8. Contact

For any shipping-related questions, feel free to contact us at:
📧 jonberger71@yahoo.com